1. Introduction
Welcome to Forx ("App", "we", "our", or "us"), operated by Genesis Gaming Payments Private Limited. Forx is an interactive storytelling platform where users explore stories with multiple endings driven by the choices they make. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App and website.
By using Forx, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please discontinue use of our App.
2. Information We Collect
2.1 Information You Provide
We collect information that you voluntarily provide when you:
- Create an account or sign up (e.g., name, email address, username, profile picture)
- Contact our support team
- Participate in surveys, contests, or promotional activities
2.2 Story Interaction Data
As you interact with stories on Forx, we collect data related to your in-app activity, including:
- Story choices you make and branching paths you follow
- Stories you have started, completed, or bookmarked
- Story progress and the endings you have unlocked
- Time spent on each story or episode
- Choices selected at decision points
This data helps us personalise your experience, recommend stories, and improve content.
2.3 Automatically Collected Information
When you use our App, we may automatically collect:
- Device information (model, operating system, unique device identifiers)
- IP address and approximate location (city/region level)
- App version and usage statistics
- Crash reports and performance data
- Advertising identifiers (where applicable)
3. How We Use Your Information
We use the information we collect for the following purposes:
- Provide and operate the App: Deliver interactive stories, save your progress, and remember your choices across sessions
- Personalisation: Recommend stories based on your preferences, reading history, and choice patterns
- Improve our content: Analyse aggregate choice data to understand which storylines and endings resonate with users and to create better stories
- Communication: Send you notifications about new stories, episodes, features, and updates (with your consent)
- Customer support: Respond to your enquiries and resolve issues
- Safety and security: Detect, prevent, and address fraud, abuse, and technical issues
- Legal compliance: Fulfil our legal and regulatory obligations
4. Sharing Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- Service providers: Third-party vendors who help us operate the App, deliver notifications, host data, and provide analytics
- Analytics partners: We may share aggregated, anonymised story interaction data (e.g., what percentage of users chose a particular ending) with partners to improve content. This data cannot identify you personally
- Legal requirements: When required by law, regulation, legal process, or government request
- Safety: To protect the rights, property, or safety of Forx, our users, or the public
- Business transfers: In connection with a merger, acquisition, reorganisation, or sale of assets
5. Cookies and Tracking Technologies
Our website and App may use cookies, SDKs, and similar technologies to:
- Remember your login session and preferences
- Analyse usage patterns and app performance
- Deliver relevant content and recommendations
You can manage cookie preferences through your browser or device settings. Disabling certain cookies or tracking may limit app functionality.
6. Data Security
We implement industry-standard technical and organisational security measures to protect your information, including encryption in transit (TLS/SSL), secure data storage, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information and story progress data for as long as your account is active or as needed to provide you with our services. If you delete your account, we will delete or anonymise your personal information within a reasonable timeframe, except where retention is required by law. Aggregated, anonymised analytics data (e.g., choice statistics) may be retained indefinitely.
8. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data and account
- Withdraw consent: Withdraw consent for data processing at any time (this does not affect the lawfulness of prior processing)
- Data portability: Request your data in a portable, machine-readable format
- Object: Object to processing of your data for specific purposes
- Complaint: Lodge a complaint with a relevant data protection authority
To exercise any of these rights, please contact us at contact-appstore@mleague.gg.
9. Third-Party Links and Services
The App may contain links to third-party websites, services, or social media platforms. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before sharing any information.
10. Children's Privacy
Forx is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly. If you believe a child has provided us with personal information, please contact us at contact-appstore@mleague.gg.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes by posting the updated Privacy Policy within the App and updating the "Last updated" date. Your continued use of the App after any changes constitutes your acceptance of the revised Privacy Policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Email: contact-appstore@mleague.gg
- Address: Genesis Gaming Payments Private Limited, 2nd Floor, Unit No. 201 To 210, Sy. No. 34, Sarjapur Road, Shakti Statesman, Bellandur, Bengaluru - 560103, India (IN)